How Long Will My Order Take To Ship?
All in stock orders will ship approximately 1-3 business days from the time the order is placed. Custom orders can take 5 - 12 business days to ship. Normal transit times are 2-5 business days. Larger orders are shipped by various trucking companies we use and can have slightly longer transit times than UPS. We make every effort to ensure the fastest possible delivery. For non-stock items, two-day and express shipping apply once the item is completed (not after the order submission date). Next day shipment items must be in-stock and order must be processed before 12:00pm ET (Does not include Saturday or Sunday orders)
How can I cancel my order?
It will be necessary to call us at 888-800-1383 and email us at email@example.com
to cancel your order within 1 to 12 hours. However, we cannot promise that we will be able to stop your order from being dispatched, as it could have already begun fabrication or have been shipped with UPS. See our return policy page for more details. Custom order products cannot be canceled after fabrication as begun.
What If My Merchandise Was Damaged Or Lost During Shipping?
If upon receipt of the merchandise you notice that the item(s) were damaged, either refuse the package or have the driver make note of the damage by starting a damage claim. We will not replace any damaged or lost merchandise if the packages are signed for as complete and damage free. Please contact our sales office immediately at firstname.lastname@example.org
if damaged or lost merchandise is discovered. See our shipping policy page for more details.
What Shipping Methods Do You Use?
All items weighing less than 145 LBS will be shipped by either UPS or FED EX. Multiple item orders or heavy item orders exceeding 150 LBS will be shipped through LTL Freight. Shipping charges are calculated by the total weight and size of the shipment and where its being shipped.
Does TarpsNow.com offer Container Load Discounts?
Yes. TarpsNow.com can ship container loads of tarps at discount prices. If you are interested in purchasing a container of merchandise please contact us at email@example.com
for special pricing.
How long does it take fabricate my custom cover or tarp?
Custom tarps and covers take typically 5 to 12 business days to fabricate, for a more complex order, times maybe increased. Shipping may add 3-10 business days.
Does TarpsNow.com accept Purchase Orders?
Yes. Please email your Purchase Order to firstname.lastname@example.org
. We may ask for you to set up an account with us. This may sometimes take a few days to carry out all the necessary credit checks.
Does TarpsNow.com work with the Government?
Yes, we work with government agencies and government sub-contractors. We provide many of the tarps used in temporary roofing for hurricane victims. If you are a government official or sub-contractor looking for product please contact us at email@example.com
Do I Have To Pay Sales Tax?
All shipments to Michigan residents will be charge sales tax of 6%. If you live outside of Michigan no sales tax will be charged.
Do you offer discounts for large orders?
Yes, TarpsNow.com will provide discounts for large size orders totaling more than $ 2000.00. The percentage of the discount is determined by the quantity ordered and the total cost of the merchandise. Please contact us at firstname.lastname@example.org
if your order meets the large order discount.
What types of industries do you serve?
Construction, Farming, Transportation Industry, Chemical Plants, Offshore Oil, Institutions, Hospitals, Food Manufacturers, Concrete Industry, Various Sport Industries, Trucking Industry and All Government industries.
What types of products do you manufacture?
Construction Tarps and Covers, Containment Tarps, Truck Tarps, Equipment Tarps and Covers, Special Bags, Sod Tarps, Hay Tarps and Covers, Dump Bags, Pallet Tarps, Wind Break Tarps, Industrial Curtains, Custom Covers and Tarps, Outdoor Kitchen Covers, Lumber Tarps, Steel Tarps, Custom Car Covers and Tarps, Concrete Curing Covers and Blankets, Strip Doors, Welding Curtains, Welding Blankets, Welding Screens, Tennis Court Curtains, Crown Control Curtains, Privacy Screens, 5 sided Machine Covers, Insulated Covers and Tarps, Roof Leak Diverters Drainage Tarps, Utilities Bags, Roofers Tear-off Tarps, Martial Art Covers, Boxing Ring Covers, MMA Covers, Gym Dividers, Warehouse Divider Curtains, Paint Booth Divider Curtains, Salvage Covers and Tarps, Firewood Covers and Tarps, Grain Covers, Excavating Covers, Gym Floor Covers, Baseball Field Covers and Tarps, Athletic Field Covers and Tarps, Roof Covers and Tarps, Machinery Covers and Tarps, Debris Collector Tarps, Sand Blasting Tarps, Landfill Covers and Tarps, Temporary Shelter Covers and Tarps, Tire Covers for Forklifts, Tractor Covers, Demolition Tarps and Covers, Rock Wall Covers, and much more!!!
What size tarps and covers do you manufacture?
TarpsNow.com can manufacture any size tarp and cover you require. Contact us at email@example.com
with your specifications and we will come up with a quick quote.
Why is my tarp smaller than the size specified?
The specified size is the cut size of the fabric. Cut size is the size of the tarp when the fabric is cut and before the final cover or tarp is made. After the hems of fabric are folded and stitched and seams are made, the finished cover size of the tarp is slightly smaller than the actual cut size. Cut size is the tarp industry standard measurement. Cut size measures approximately 3-5% smaller than the actual finished size. This does not pertain to custom size tarps and covers, but only to the standard tarp sizes.
What is a Poly Tarp made of?
A polypropylene tarp ("Poly Tarp") is not a traditional fabric, but rather, a laminate of woven and sheet material. The center is loosely woven from strips of polypropylene plastic, with sheets of the same material bonded to the surface. This creates a fabric-like material that resists stretching well in all directions and is waterproof. When treated against ultraviolet light, these tarpaulins can last for years exposed to the elements, but non-UV treated material will quickly become brittle and lose strength and water resistance if exposed to sunlight. Most import Poly tarps are non-UV treated.
Are all tarps and covers flame retardant?
No. Please check the specs on each tarp to see if the tarp is flame retardant.
Are all tarps the same?
No. Tarps have huge performance differences. Generally you get what you paid for when you shop for tarps and covers. The Made in the USA tarps are a much better tarp than import tarps and will last longer. Even though the weights and thicknesses may be the same, Made in the USA fabrics and tarps last longer.
Can I use a treated canvas tarp indoors?
Treated canvas tarps are not recommended for indoors use because the tarp's wax and dye treatment may rub off and stain indoor surfaces, such as carpet, wood floor, etc. Also, the treated canvas tarp has an odor. For indoor tarps, consider Vinyl Tarps, Poly Tarps, Untreated Canvas, Nylon Tarps and Mesh Tarps. Also consider if you need a Flame Retardant Tarp.